Carer tickets

We are committed to making our performances as accessible as possible. To reflect this, disabled audience members can obtain one free carer’s ticket when they purchase a full price ticket to our performances. In order to get these tickets we ask that you make your booking, email the company at boxoffice@tlcm.co.uk with your booking reference number and provide proof of disability in one of the ways listed below. We will then add the ticket to your booking.

For proof of disability please provide ONE of the following forms of documentation:

– Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
– Attendance Allowance or Carer’s Allowance letter of award
– Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
– A valid Blue Badge
– In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
– A local authority registration document which is local to the attraction where it is being submitted
– A recognised Assistance Dog ID Card
– Credibility’s Access Card

All of the above need to very clearly state the name and address of the holder/recipient.

A carer must be over 14 years of age and capable of assisting the guest who has the disability. The carer would be expected to understand the disabled person’s condition and assist them in managing it for the duration of the visit. If more than one carer’s ticket is required, a letter from a GP or consultant is needed stating the number of carers required.

This policy is for all venues where the box office is run by The Lord Chamberlain’s Men. Other venue’s box office policies may differ.